Happy as a Mother is now Momwell. Same mission and services, different look.
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Happy as a Mother is now Momwell. Same mission and services, different look.
LEARN MORE

FAQ

What do you needhelp with?

All
Therapy
Workshops & Courses
Community
Getting In Touch

Therapy

I’m interested in therapy. What’s my first step?
We’ll begin with a 15 minute consult. In this video call, you will meet with the therapist you’ve been paired with to discuss what brings you in, determine fit, and answer any questions you may have about starting virtual therapy. At the end of your consult, we’ll set up an appointment for your first official session.
What can I expect from my first official session?
It’s normal to be a little nervous about your first official therapy session. Your relationship with your therapist is an important one, so in your first session, we will get to know you better! We’ll review your intake paperwork, and might ask about your birth, your feeding journey, your child(ren), your relationships, your support system, and any symptoms you might be experiencing. Each therapist handles the first session slightly differently. Our goal is to ensure that you feel comfortable, determine your needs, and establish some therapy goals.
Is virtual therapy effective?
Yes! Studies have shown that virtual therapy is just as effective as in-person counseling, and that satisfaction levels after a virtual therapy experience are just as high.
How much does virtual counseling cost? How do I pay?
The cost of a virtual counseling session is based upon the education and experience of the therapist. Visit our pricing page for more information.
‍
You will be required to add valid payment to your account when booking your first paid session. Payment will be processed at the end of each session using the card on file and an invoice will be emailed.
Where are your services currently offered?

Momwell currently serves clients across Canada and in the United States. We see clients in the following provinces and states:

Canada Provinces:

Ontario
Saskatchewan
Alberta
Manitoba
Nova Scotia
British Columbia

‍

USA States:

Minnesota
Washington
Ohio
Virginia
Colorado
Georgia
Wisconsin
Missouri
Utah
Indiana
Oklahoma
Tennessee
Alabama
Idaho
Kansas
Kentucky
Maryland
West Virginia
Arizona
Delaware
District of Columbia
Maine
Nevada
Florida

 

To determine whether we offer services in your area or to request we add a service provider in your state or province, visit our booking page.

Do you bill insurance?
We do not bill insurance directly. We will provide you with an invoice that can be submitted to your benefits provider or insurance company for out-of-network reimbursement. We do not guarantee that you will be reimbursed by your benefits or insurance for virtual therapy as each plan and policy is different.
Does my insurance cover virtual therapy?

Each person’s insurance or benefits coverage is different and therefore we can’t make any guarantees that virtual therapy services are covered.

 

To better understand your insurance/benefits coverage, it is important to call your insurance provider and ask:

● What mental health professionals you are covered to see? (Psychologists? Psychotherapists? Social workers?)

● What amount you are covered for each year?

● What percentage is covered each visit?

● Are virtual therapy services covered under your plan?

 

Our team is a mixture of registered psychologists, psychotherapists, and social workers. To better understand their designation or discuss invoicing, please book a free 15 minute consult.

What is a mom therapist? Why do I need to see a specialist?

A mom therapist, or a maternal mental health therapist, has received additional training or experience in working with issues that impact moms–like birth trauma, feeding struggles, infertility or trying to conceive, postpartum depression, postpartum anxiety, matrescence, and adjusting to motherhood.

 

All therapists can offer you support. But motherhood comes with unique challenges, needs, and difficulties. Our mom therapists get it. They offer a safe and judgment-free space for you to express your feelings openly and honestly. They better understand the relationship between hormones and mood, and they are trained in identifying what is normal (and not normal) to feel during an adjustment to motherhood. They work with lots of moms and know what a "baseline” should look like.

 

All of our mom therapists are required to complete the PMH-C (certification in perinatal mental health) through Postpartum Support International when they join the team.

 

Our therapists understand women's health/mental health and will take your struggles and concerns seriously, without dismissing or minimizing them. And they are specifically trained to offer support specific to what you are going through.

Do your therapists only support motherhood struggles?
No, our therapists have experience and training in many areas beyond the adjustment to motherhood. Other possible examples are parenting support, relational support, partner support, career dissatisfaction, trauma training, etc.
Do you only work with moms?
No, we work with all parents and couples as well.
Can I receive relationship support by myself?
Yes. Relationship work can be done as individuals or as a couple.
What is the difference between baby blues and postpartum depression?
Many symptoms overlap between baby blues and postpartum depression, including changes in mood or mood swings, irritability, crying, and fatigue. The biggest differences are the intensity and the length of time your symptoms last. If you have been experiencing symptoms for longer than two weeks, or if you are simply not feeling like yourself, we urge you to reach out. A mom therapist can help talk you through the differences and offer support.
How do I schedule/request an appointment?
Visit our booking page to book an appointment.
How do I cancel/reschedule an appointment?
To make any changes to a booked appointment, please click the Appointment Details button in your appointment confirmation email. Just a reminder that all appointments cancelled less than 24 hours before their session time will be charged 50% of the session cost.
What virtual therapy software do you use? Is it PIPEDA/HIPAA compliant?
OnCall is our practice management software for case management, virtual therapy, and therapy notes. It is a PIPEDA and HIPAA compliant software so your information will be securely kept and data is stored in Canada. For more information please read our privacy policy.
How should I prepare my space for a virtual therapy appointment?
Given that your therapy appointment will be remote, your therapist cannot control the privacy of your space. Find a room that is quiet and tucked away for your video appointment (we recommend putting a noise machine on in the hallway for added privacy if your partner, family or co-workers are around.) If you live in close quarters and privacy is tricky, feel free to take your appointment from a vehicle in the driveway to ensure you can speak openly. If you are newly postpartum or have a young baby, feel free to have them present and feed, etc., as needed.
Is virtual therapy private?
We have worked hard to ensure that your visit will be private and confidential. We have taken all precautions to provide you with secure technology. It’s important to us that you understand the privacy of virtual therapy–for more information, see our privacy policy. To protect your confidentiality, make sure you are aware of your surroundings and log on to your session from a private space.
Will the appointments be recorded?
None of our appointments will ever be recorded or stored.
Load More

Workshops and Courses

Does my child’s age matter?
Your child’s age doesn’t matter. The skills learned in our courses and workshops are applicable across all ages and stages.
Do I have to complete the material in a certain amount of time?
No! You’re in charge of how you complete the courses or workshops–you can learn at your own pace.
Would this be suitable for dads and partners?
Yes. The tools we cover in our courses and workshops are appropriate for all parents and caregivers.
Can I take these courses and workshops with my partner?
Yes, once you purchase a course or workshop both you and your partner will have access to the material. You can then choose if you’d like to watch together or separately.
How long will I have access?
When you enroll, you will have unlimited access to the course or the playback of the workshop. This means you can come back to the material at any time, as many times as you'd like.
Are your workshops and courses available worldwide?
Yes, all of our workshops and courses are accessible worldwide.
Do you offer refunds?
For workshops, refunds will not be issued once you have taken part in the workshop or after 14 days of purchase.

For All The Rage, if you don’t love it, we will fully refund your purchase, provided that you have completed 50% or less of the course and have submitted a refund request within 14 days of your purchase. To request a refund, please email hello@momfreely.com.
How long are your workshops?
Workshops are approximately 90 minutes, including a Q&A session with questions submitted by other moms.
Can you provide a professional invoice to submit to my health spending account or benefit insurance ?
Unfortunately, at this time our courses and workshops are not eligible for reimbursement. If this changes, we will provide an update here.

Community

I’m new here...Where should I start?
Welcome! We recommend starting by following us on Instagram, joining our Facebook group, and listening to The Momwell Podcast on your favorite platform. You can also visit our Learning Center to read blog posts on Mom Rage, overstimulation, surviving the first year of motherhood, and more. These free resources will allow you to discover more about what you need and find out more about our services!
Where can I access The Momwell Podcast?
You can stream The Momwell Podcast at momwell.com/listen or on your favorite podcast streaming platform.
Why choose a Mom Support Group?
The goal of our Mom Support Groups is to create a tight-knit community of moms who meet weekly to support and help each other during their motherhood journey. You’ll meet other moms, form lifelong friendships, and discover that you are not alone.
What is the format of each Mom Support Group session?
For each session, our Mom Support Group will join virtually on a set date and time. One of our mom therapists will facilitate and guide the session. We have limited spots available and will cap each group at 15-20 moms.

Getting In Touch

How can insurance/benefits providers contact Momwell?
If you are an insurance company or benefits provider, please call us at (289) 872-8309 or email us at hello@momwell.com.
How do I become a guest on the Momwell Podcast?
Please fill out our Podcast Guest Request!
I want to interview Erica–How do I contact her?
For all media interviews, please fill out our Media Request Form!
How do I schedule/request a therapy appointment?
Visit our booking page to book an appointment.
How do I cancel/reschedule an appointment?
To make any changes to a booked appointment, please click the Appointment Details button in your appointment confirmation email. Remember that all appointments canceled less than 24 hours before their session time will be charged 50% of the session cost.
Load More

Therapy

I’m interested in therapy. What’s my first step?
We’ll begin with a 15 minute consult. In this video call, you will meet with the therapist you’ve been paired with to discuss what brings you in, determine fit, and answer any questions you may have about starting virtual therapy. At the end of your consult, we’ll set up an appointment for your first official session.
What can I expect from my first official session?
It’s normal to be a little nervous about your first official therapy session. Your relationship with your therapist is an important one, so in your first session, we will get to know you better! We’ll review your intake paperwork, and might ask about your birth, your feeding journey, your child(ren), your relationships, your support system, and any symptoms you might be experiencing. Each therapist handles the first session slightly differently. Our goal is to ensure that you feel comfortable, determine your needs, and establish some therapy goals.
Is virtual therapy effective?
Yes! Studies have shown that virtual therapy is just as effective as in-person counseling, and that satisfaction levels after a virtual therapy experience are just as high.
How much does virtual counseling cost? How do I pay?
The cost of a virtual counseling session is based upon the education and experience of the therapist. Visit our pricing page for more information.
‍
You will be required to add valid payment to your account when booking your first paid session. Payment will be processed at the end of each session using the card on file and an invoice will be emailed.
Where are your services currently offered?

Momwell currently serves clients across Canada and in the United States. We see clients in the following provinces and states:

Canada Provinces:

Ontario
Saskatchewan
Alberta
Manitoba
Nova Scotia
British Columbia

‍

USA States:

Minnesota
Washington
Ohio
Virginia
Colorado
Georgia
Wisconsin
Missouri
Utah
Indiana
Oklahoma
Tennessee
Alabama
Idaho
Kansas
Kentucky
Maryland
West Virginia
Arizona
Delaware
District of Columbia
Maine
Nevada
Florida

 

To determine whether we offer services in your area or to request we add a service provider in your state or province, visit our booking page.

Do you bill insurance?
We do not bill insurance directly. We will provide you with an invoice that can be submitted to your benefits provider or insurance company for out-of-network reimbursement. We do not guarantee that you will be reimbursed by your benefits or insurance for virtual therapy as each plan and policy is different.
Does my insurance cover virtual therapy?

Each person’s insurance or benefits coverage is different and therefore we can’t make any guarantees that virtual therapy services are covered.

 

To better understand your insurance/benefits coverage, it is important to call your insurance provider and ask:

● What mental health professionals you are covered to see? (Psychologists? Psychotherapists? Social workers?)

● What amount you are covered for each year?

● What percentage is covered each visit?

● Are virtual therapy services covered under your plan?

 

Our team is a mixture of registered psychologists, psychotherapists, and social workers. To better understand their designation or discuss invoicing, please book a free 15 minute consult.

What is a mom therapist? Why do I need to see a specialist?

A mom therapist, or a maternal mental health therapist, has received additional training or experience in working with issues that impact moms–like birth trauma, feeding struggles, infertility or trying to conceive, postpartum depression, postpartum anxiety, matrescence, and adjusting to motherhood.

 

All therapists can offer you support. But motherhood comes with unique challenges, needs, and difficulties. Our mom therapists get it. They offer a safe and judgment-free space for you to express your feelings openly and honestly. They better understand the relationship between hormones and mood, and they are trained in identifying what is normal (and not normal) to feel during an adjustment to motherhood. They work with lots of moms and know what a "baseline” should look like.

 

All of our mom therapists are required to complete the PMH-C (certification in perinatal mental health) through Postpartum Support International when they join the team.

 

Our therapists understand women's health/mental health and will take your struggles and concerns seriously, without dismissing or minimizing them. And they are specifically trained to offer support specific to what you are going through.

Do your therapists only support motherhood struggles?
No, our therapists have experience and training in many areas beyond the adjustment to motherhood. Other possible examples are parenting support, relational support, partner support, career dissatisfaction, trauma training, etc.
Do you only work with moms?
No, we work with all parents and couples as well.
Can I receive relationship support by myself?
Yes. Relationship work can be done as individuals or as a couple.
What is the difference between baby blues and postpartum depression?
Many symptoms overlap between baby blues and postpartum depression, including changes in mood or mood swings, irritability, crying, and fatigue. The biggest differences are the intensity and the length of time your symptoms last. If you have been experiencing symptoms for longer than two weeks, or if you are simply not feeling like yourself, we urge you to reach out. A mom therapist can help talk you through the differences and offer support.
How do I schedule/request an appointment?
Visit our booking page to book an appointment.
How do I cancel/reschedule an appointment?
To make any changes to a booked appointment, please click the Appointment Details button in your appointment confirmation email. Just a reminder that all appointments cancelled less than 24 hours before their session time will be charged 50% of the session cost.
What virtual therapy software do you use? Is it PIPEDA/HIPAA compliant?
OnCall is our practice management software for case management, virtual therapy, and therapy notes. It is a PIPEDA and HIPAA compliant software so your information will be securely kept and data is stored in Canada. For more information please read our privacy policy.
How should I prepare my space for a virtual therapy appointment?
Given that your therapy appointment will be remote, your therapist cannot control the privacy of your space. Find a room that is quiet and tucked away for your video appointment (we recommend putting a noise machine on in the hallway for added privacy if your partner, family or co-workers are around.) If you live in close quarters and privacy is tricky, feel free to take your appointment from a vehicle in the driveway to ensure you can speak openly. If you are newly postpartum or have a young baby, feel free to have them present and feed, etc., as needed.
Is virtual therapy private?
We have worked hard to ensure that your visit will be private and confidential. We have taken all precautions to provide you with secure technology. It’s important to us that you understand the privacy of virtual therapy–for more information, see our privacy policy. To protect your confidentiality, make sure you are aware of your surroundings and log on to your session from a private space.
Will the appointments be recorded?
None of our appointments will ever be recorded or stored.
Load More

Workshops and Courses

Does my child’s age matter?
Your child’s age doesn’t matter. The skills learned in our courses and workshops are applicable across all ages and stages.
Do I have to complete the material in a certain amount of time?
No! You’re in charge of how you complete the courses or workshops–you can learn at your own pace.
Would this be suitable for dads and partners?
Yes. The tools we cover in our courses and workshops are appropriate for all parents and caregivers.
Can I take these courses and workshops with my partner?
Yes, once you purchase a course or workshop both you and your partner will have access to the material. You can then choose if you’d like to watch together or separately.
How long will I have access?
When you enroll, you will have unlimited access to the course or the playback of the workshop. This means you can come back to the material at any time, as many times as you'd like.
Are your workshops and courses available worldwide?
Yes, all of our workshops and courses are accessible worldwide.
Do you offer refunds?
For workshops, refunds will not be issued once you have taken part in the workshop or after 14 days of purchase.

For All The Rage, if you don’t love it, we will fully refund your purchase, provided that you have completed 50% or less of the course and have submitted a refund request within 14 days of your purchase. To request a refund, please email hello@momfreely.com.
How long are your workshops?
Workshops are approximately 90 minutes, including a Q&A session with questions submitted by other moms.
Can you provide a professional invoice to submit to my health spending account or benefit insurance ?
Unfortunately, at this time our courses and workshops are not eligible for reimbursement. If this changes, we will provide an update here.

Community

I’m new here...Where should I start?
Welcome! We recommend starting by following us on Instagram, joining our Facebook group, and listening to The Momwell Podcast on your favorite platform. You can also visit our Learning Center to read blog posts on Mom Rage, overstimulation, surviving the first year of motherhood, and more. These free resources will allow you to discover more about what you need and find out more about our services!
Where can I access The Momwell Podcast?
You can stream The Momwell Podcast at momwell.com/listen or on your favorite podcast streaming platform.
Why choose a Mom Support Group?
The goal of our Mom Support Groups is to create a tight-knit community of moms who meet weekly to support and help each other during their motherhood journey. You’ll meet other moms, form lifelong friendships, and discover that you are not alone.
What is the format of each Mom Support Group session?
For each session, our Mom Support Group will join virtually on a set date and time. One of our mom therapists will facilitate and guide the session. We have limited spots available and will cap each group at 15-20 moms.

Getting In Touch

How can insurance/benefits providers contact Momwell?
If you are an insurance company or benefits provider, please call us at (289) 872-8309 or email us at hello@momwell.com.
How do I become a guest on the Momwell Podcast?
Please fill out our Podcast Guest Request!
I want to interview Erica–How do I contact her?
For all media interviews, please fill out our Media Request Form!
How do I schedule/request a therapy appointment?
Visit our booking page to book an appointment.
How do I cancel/reschedule an appointment?
To make any changes to a booked appointment, please click the Appointment Details button in your appointment confirmation email. Remember that all appointments canceled less than 24 hours before their session time will be charged 50% of the session cost.
Load More

CONTACT US

Still have questions? We’re happy to help! Contact us to discuss your concerns.
Contact Us
Do you miss feeling like YOU?

Let’s chat about how our mom therapists can help.

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