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Momwell offers in-network insurance services in a growing number of US states, with more added regularly. The most up to date way to see whether we are in network with your provider is to complete the Get Started form, where we confirm your coverage.

For Canadian clients, clients without insurance benefits, or clients who prefer to pay out of pocket until we are in network with their provider, therapy sessions are paid at the time of service directly in your Momwell portal.

A virtual counseling session costs between $175 and $220, depending on the therapist’s education and experience. You’ll add a valid payment method before your first paid session. Payment is processed at the end of each session using the card on file, a receipt is emailed to you, and a detailed invoice is available for download in your portal.

US clients: Momwell is in-network with insurance providers in a growing number of US states, with more added regularly. Visit our pricing page to see the providers we are currently in network with and how billing works. Complete the Get Started form with your insurance details, and our team will email you within 24 to 48 hours with your coverage details, including deductibles, any co-pay or co-insurance, and the cost of canceled or missed sessions. If you do not have insurance, prefer to pay out of pocket, or we are not yet in network with your provider in your state, you can still pay out of pocket. Visit our pricing page for the cost of therapy and invoice details.

Canadian clients: We direct bill to eligible insurance providers through Telus eClaims. When you complete the Get Started form, indicate that you are interested in direct billing and enter your information. We cannot guarantee reimbursement, as every plan and policy is different.

Each person’s insurance or benefits coverage is different and therefore we can’t make any guarantees that virtual therapy services are covered.

Our team is a mix of registered psychologists, psychotherapists, licensed social workers and licensed clinical counselors. To receive a benefits check if you are with one of our in-network providers or to better understand cash-pay invoicing, please select “Get Started” to complete our intake process and receive a follow up email from our team with all the information you will need to start care.

After your therapist finalizes your session, you’re billed automatically using the payment method in the Billing section of your portal, usually after about a 48 hour delay. You’ll then get an email receipt confirming the payment. That receipt is proof of payment only, not the invoice you submit to insurance. For the invoice you can submit to insurance, which includes your therapist’s licensing information and Momwell’s practice details, log in to your Healthie portal on a desktop computer (it is not available in the mobile app), go to Billing, then Superbills, and download the PDF. Email your therapist if you can’t find what you’re looking for.

If you are an insurance company or benefits provider, please call us at (289) 872-8309 in Canada and (786) 791-3323 in the US or email us at hello@momwell.com.

A mom therapist, or maternal mental health therapist, has additional training and experience with the issues that affect mothers, like birth trauma, feeding struggles, infertility and trying to conceive, postpartum depression, postpartum anxiety, matrescence, and the adjustment to motherhood.

All therapists can offer support, but motherhood comes with its own challenges, and our mom therapists get it. They offer a safe, judgment-free space, understand the relationship between hormones and mood, and are trained to recognize what is and isn’t typical during the adjustment to motherhood. They take your concerns seriously, without dismissing or minimizing them.

Every Momwell therapist is required to have specialized training in maternal mental health. Many hold the PMH-C (the perinatal mental health certification through Postpartum Support International), and the rest are completing it or hold equivalent specialized credentials.

No, our therapists have experience and training in many areas beyond the adjustment to motherhood. Other possible examples are parenting support, relational support, partner support, career dissatisfaction, trauma training, etc.

No. While our specialty is maternal mental health, we also support partners, fathers, and couples. If you are raising a family together, therapy can hold space for both of you. Availability can depend on your state or province, and we will confirm what’s possible when you get started.

Yes. You don’t need your partner in the room to work on your relationship. A lot of meaningful change starts with one person understanding their own patterns, needs, and boundaries. You can do this work on your own, as a couple, or move between the two as it makes sense for you.

Many symptoms overlap between baby blues and postpartum depression, including changes in mood or mood swings, irritability, crying, and fatigue. The biggest differences are the intensity and the length of time your symptoms last. If you have been experiencing symptoms for longer than two weeks, or if you are simply not feeling like yourself, we urge you to reach out. A mom therapist can help talk you through the differences and offer support.

No. Momwell therapists are registered psychologists, psychotherapists, licensed social workers, and licensed clinical counselors, so they provide therapy but don’t prescribe medication. If medication might be part of your care, your therapist can talk through the considerations, and you can discuss prescriptions with your family doctor, a psychiatrist, or another prescriber.

No. You do not need a diagnosis to begin. Many moms who come to Momwell have never been formally evaluated, and therapy is often most useful while you are still in the middle of figuring things out. If what you are experiencing is affecting your life, that is reason enough to reach out for support.

The Momwell app is a maternal mental health app that helps you understand what you are carrying, track how it shifts over time, and get to what actually helps. It is built specifically for mothers, clinically developed, and free to start at app.momwell.com. You can also explore our free inventories on the Free Tools page and read the Learning Center for articles on motherhood and mental health.

Yes. The Momwell app is free, with no credit card required to get started. You can check in on your mood, your needs, and your invisible load, see how things shift over time, and build a simple plan for your wellbeing.

The Momwell app runs right in your browser at app.momwell.com, so there is nothing to download. Sign up free and you can use it on your phone or your computer.

Your check-ins and results live in the Momwell app. Log in at app.momwell.com to see them and track how they change over time. This is a separate account from your therapy client portal, the courses learning hub, and the partnered Mom Freely portal.

The total cost is $1,650. After the $330 diagnostic interview is completed and paid for, the remainder is billed in two equal installments of $660. The first is due upon signing the appraisal, and the second is automatically charged 4 weeks later, before your feedback session and report release. Any additional time would be discussed and approved with you in advance.

Momwell assessments are a private pay service, meaning we do not bill insurance directly. However, many clients with PPO health plans are eligible for partial reimbursement through their out-of-network mental health benefits. After your assessment is complete, we provide a Superbill for you to submit to your insurance provider. Reimbursement is not guaranteed but is common for clients with out-of-network coverage.

A Superbill is a detailed receipt that includes your provider’s credentials, the services you received, your diagnosis, and a statement of medical necessity. Momwell submits this document to your insurance company on your behalf, after your assessment is fully complete, to request out-of-network reimbursement.

We recommend calling the member services number on the back of your insurance card and asking: Do I have out-of-network benefits for mental health assessments? What is my deductible for out-of-network mental health services, and how much remains? What is the allowable rate for psychological evaluation and testing services? Is prior authorization required for psychological evaluation services? The answers will help you calculate your estimated out-of-pocket cost and realistic reimbursement.

Our virtual ADHD assessments are available in a growing number of areas, and our service area keeps expanding. The quickest way to find out if we can support you is to start a booking, where you can check your eligibility in a few steps. If we are not yet in your area, you can join the waitlist.

You start with the same Get Started flow as our therapy clients. It takes approximately 10 minutes and includes a quick ADHD screener along with some onboarding information: a few questions about your current situation and mental health history, and some basic details about your location and insurance coverage. Our clinical team reviews every submission and will respond within a few business days to confirm whether the assessment is a good fit for you.